I talked once before about the new electrical "Smart Meters" that our power company is installing. These meters incorporate a cell phone and read themselves. There are privacy issues involved and there is a movement to stop the installation of these hi-tech devices.
Well, my son had these new meters installed on his house a couple of months ago. His bill has always averaged $300 per month. He runs his shop off the house power so his usage has always been higher than normal but it always averaged $300. His first bill after the new meter was installed was $600 for one month! He just assumed it was an error and called to get it fixed. Before long his second bill came in for another $600! He now owed them $1200 for two months! He called to complain and they said the reading was based on usage and was correct. He asked them to test the meter and was told they would not. He could have it tested at his own expense but the bill must be paid in the meantime or his power would be cut off. No negotiations.
He then got the bill for the meter on the vacant suite. Not only is the suite vacant but the power is not even connected at the breaker panel in the suite as the inspections have not been completed. The power company says the empty suite has used $400 worth of electricity in two months!
He called again and after explaining the situation, they reversed this charge. He then suggested that they may have a batch of faulty meters but got nowhere with them. The battle continues but he had to give them some money to avoid being disconnected. They are not interested in discussing the problem. Their attitude is, just shut up and pay!
They have not yet started replacing our meters in Campbell River and I am going to put a sign on mine telling them they do not have permission to change it. Stay tuned.